If a shipment gets lost, stolen, or goes missing somehow, Bloom Shop will offer the option for a 1 time reshipment (RESHIPMENT LIMIT $125). Such offer is valid once for each patient. If you are ordering more than $125 worth of product and feel nervous about losing a package then please break up your shipments into smaller quantities.
A patient will only qualify for a refund if the medication wasn’t received in full, and 7 or more business days has elapsed since the original committed delivery date. If an order is incomplete, please contact us about a refund or free reshipment of replacement medication.
Bloom Shop will review all cases in the order that they are received. This review will under normal conditions take 7-10 business days.
Note: ALL RESHIPMENTS WILL BE SENT SIGNATURE-REQUIRED.